Legal terms for DANA and QRIS
Our Legal notice explains who may access the account, which account details must be accurate, and how we handle requests connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account records. Access depends on local law, so you must check that using the service is
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permitted in your location before opening an account. We may ask for phone verification before account access and may pause a wallet action when account details do not match the payment record. The same policy applies whether you reach the lobby from a mobile browser or
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desktop browser in Jakarta. We keep the wording practical: account ownership, payment traceability, prohibited access, policy changes and contact steps are separated so you can find the point that affects you. Where local law permits, we process requests through the support route attached to your account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.